Shipping policy

 

Shipping Policy

Shipping Methods

We work with trusted shipping partners such as DHL, DPD, UPS and GLS to provide delivery services for our customers. After your order is dispatched, you will receive a shipping confirmation email with tracking information.

Shipping From

Orders are usually shipped from local EU warehouses when stock is available. Warehouse availability may vary by product model and destination country.

Shipping Destinations

We currently ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Netherlands, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Poland.

If your country is not listed above, please contact us before placing an order. Some remote areas, islands or special regions may not be available for delivery even if the country is listed.

Processing and Delivery Time

Order processing time: 1-3 business days

Estimated delivery time after dispatch: 3-10 business days

Delivery time may vary depending on stock availability, destination, public holidays, carrier schedules and remote-area handling.

Shipping Cost

Shipping cost depends on product weight and destination. The final shipping fee will be shown at checkout before payment.

0-30 kg: Free shipping where available

30.1-40 kg: €29.99 EUR

40.1-50 kg: €49.99 EUR

50.1 kg and above: €59.99 EUR

Tracking

Once your order has been shipped, you will receive a tracking number by email. You can track your package through the carrier website or through 17TRACK: https://www.17track.net/en

Unreachable Packages

Please make sure your shipping address, phone number and email address are correct. If a package cannot be delivered because of an incorrect address, missing contact details or repeated delivery failure, additional carrier fees may apply.