Shipping policy
Shipping Policy
Shipping Methods
We work with trusted shipping partners such as DHL, DPD, UPS and GLS to provide delivery services for our customers. After your order is dispatched, you will receive a shipping confirmation email with tracking information.
Shipping From
Orders are usually shipped from local EU warehouses when stock is available. Warehouse availability may vary by product model and destination country.
Shipping Destinations
We currently ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Netherlands, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Poland.
If your country is not listed above, please contact us before placing an order. Some remote areas, islands or special regions may not be available for delivery even if the country is listed.
Processing and Delivery Time
Order processing time: 1-3 business days
Estimated delivery time after dispatch: 3-10 business days
Delivery time may vary depending on stock availability, destination, public holidays, carrier schedules and remote-area handling.
Shipping Cost
Shipping cost is based on the delivery country and the total weight of products in the order. The following rates apply:
| Destination | 0–31 kg | 31.001–70 kg |
|---|---|---|
| Austria | €29.79 | €77.79 |
| Belgium | €29.49 | €68.09 |
| Bulgaria | €49.73 | €96.60 |
| Croatia | €39.25 | €96.60 |
| Czech Republic | €30.11 | €91.65 |
| Denmark | €31.05 | €96.60 |
| Estonia | €37.43 | €96.60 |
| Finland | €38.49 | €96.60 |
| France | €31.55 | €77.79 |
| Germany | €25.78 | €91.00 |
| Greece | €56.48 | €96.60 |
| Hungary | €36.49 | €96.60 |
| Ireland | €38.49 | €96.60 |
| Italy | €34.58 | €91.65 |
| Latvia | €38.49 | €96.60 |
| Lithuania | €38.49 | €96.60 |
| Luxembourg | €29.49 | €68.09 |
| Netherlands | €29.49 | €68.09 |
| Poland | €29.99 | €81.95 |
| Portugal | €38.49 | €96.60 |
| Romania | €48.89 | €96.60 |
| Slovakia | €36.49 | €96.60 |
| Slovenia | €36.49 | €96.60 |
| Spain | €34.77 | €91.65 |
| Sweden | €38.49 | €96.60 |
For orders above 70 kg, please contact us before placing an order for a shipping quotation. The final amount shown at checkout applies.
Tracking
Once your order has been shipped, you will receive a tracking number by email. You can track your package through the carrier website or through 17TRACK: https://www.17track.net/en
Unreachable Packages
Please make sure your shipping address, phone number and email address are correct. If a package cannot be delivered because of an incorrect address, missing contact details or repeated delivery failure, additional carrier fees may apply.